Privacy Policy

Prime Solution Advisory | Last Updated: May 2026

Introduction

Prime Solution Advisory ("we", "us", or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our accounting and tax services.

1. Information We Collect

We may collect the following personal information:

  • Full name, email address, phone number, and business details
  • Financial and tax-related information required to deliver our services
  • ABN, ACN, or other Australian business identifiers
  • Technical data such as IP address and browser type
  • Information submitted via contact forms or email

2. How We Use Your Information

  • To provide bookkeeping, BAS/IAS, tax, payroll, and advisory services
  • To communicate regarding your account or enquiries
  • To comply with Australian tax laws and ATO requirements
  • To improve our website and services
  • To send updates or newsletters (with your consent only)

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use trusted platforms like Xero and MYOB that comply with Australian data security standards. Only authorised staff can access your financial information.

4. Sharing of Information

We never sell or rent your data. We only share with:

  • The Australian Taxation Office (ATO) as required by law
  • Third-party software providers strictly for service delivery
  • Professional advisors under strict confidentiality obligations

5. Your Rights (Privacy Act 1988)

Under the Australian Privacy Act 1988, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate data
  • Request deletion (subject to legal obligations)
  • Withdraw consent for marketing anytime

6. Cookies

Our website may use cookies to improve your experience. You can disable cookies in your browser settings, though some features may not work correctly.

7. Contact Us

For any privacy concerns, contact us at:

📧 info@primesolutionadvisory.com
🌐 www.primesolutionadvisory.com

This policy is governed by the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).